CERTIFICATE TRAINING

Complaints, Record Keeping and Recalls for Cannabis: An Essential Part of Quality Assurance System

Program Overview:

The appropriate method of receiving complaints, dealing with recalls and the method of record-keeping is an essential part of QAP role. This training program provides a step-by-step guide to all aspects of complaint and recall systems and includes case studies.

  • Recall procedure
  • Complaint procedure
  • Annual product reviews
  • Risk management systems
  • Implementing corrective actions
  • Establishing preventative actions
  • Corrective and Preventive Action Plans
  • Follow-up and closure
  • Change control systems
  • Gap analysis/Process Map
  • Data handling and trending
  • Retained Samples
  • Adverse Reactions
  • Destruction Procedures
  • Deviations/Investigations
  • Record Keeping Systems

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    Cannabis Production and Distribution

    • Responsible Person (RP)

    Regulatory Compliance

    • Licence Producer/Consultant
    • Quality Assurance Person (QAP)

    Companies/Organizations

    • Public Health Professionals
    • Economic Development Professionals
    • External Testing Labs
    • Retail Operations
    • Import and export operation
    • Nursery
    • Research and Development bodies
    • Testing laboratories

    Quality Control and Quality Assurance

    • Quality Control (QC) Manager
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