CERTIFICATE TRAINING

Complaints, Record Keeping and Recalls for Cannabis: An Essential Part of Quality Assurance System

Program Overview:

The appropriate method of receiving complaints, dealing with recalls and the method of record-keeping is an essential part of QAP role. This training program provides a step-by-step guide to all aspects of complaint and recall systems and includes case studies.

  • Recall procedure
  • Complaint procedure
  • Annual product reviews
  • Risk management systems
  • Implementing corrective actions
  • Establishing preventative actions
  • Corrective and Preventive Action Plans
  • Follow-up and closure
  • Change control systems
  • Gap analysis/Process Map
  • Data handling and trending
  • Retained Samples
  • Adverse Reactions
  • Destruction Procedures
  • Deviations/Investigations
  • Record Keeping Systems

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Cannabis Production and Distribution

  • Responsible Person (RP)

Regulatory Compliance

  • Licence Producer/Consultant
  • Quality Assurance Person (QAP)

Companies/Organizations

  • Public Health Professionals
  • Economic Development Professionals
  • External Testing Labs
  • Retail Operations
  • Import and export operation
  • Nursery
  • Research and Development bodies
  • Testing laboratories

Quality Control and Quality Assurance

  • Quality Control (QC) Manager

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